PLEASE NOTE: Online returns must be mailed back or returned to our Cedarhurst location in order to receive a refund. No refunds for online orders will be given at our Lakewood location.
Fame on Central is committed to ensuring your complete satisfaction with each of your purchases. Sometimes things just don't work out, and that's okay! We gladly accept returns on full-priced, non-international orders.
- Your order must be shipped out within 3 days of receipt (as defined by the date package is marked delivered by the courier).
- The item must have all tags attached and is undamaged.
- The item must not be worn, a careful try on is not considered worn.
- If there are any discrepancies (wrong size, wrong color, wrong style, damaged item etc.) in your order, please contact us via email at email@example.com within 3 days of order receipt. Any such item received without previous notification of a discrepancy will not be processed as a return.
- All sale items are final sale unless otherwise specified.
- There are no returns from outside the contiguous United States
The Fame on Central return policy is subject to change at any time without prior notice. It is the customer's responsibility to ensure that they familiarize themselves with the most recently updated return policy, as posted here on the website.
Returns that fit all the requirements listed in our return policy qualify for a refund equal to the full paid value of the items that are returned. Refunds will be processed back onto the original form of payment. Please allow up to 14 business days from when the return is delivered for your return to be processed and a refund issued.
If you paid with a credit card, this will show on your next statement, depending on the issuing bank and/or billing cycle. If you paid with a Gift Card, we'll email you an electronic Fame Gift Card. If a credit card was used in combination with a Gift Card the merchandise amount charged to the Gift Card may be refunded via an electronic Fame Gift Card.
If the return does not fit the return requirements, Fame on Central reserves the right to process the return as deemed fair by the vendor; ie. website credit. Please note that website credits are only valid online and cannot be used at any of our physical store locations.
Shipping Charges: Unfortunately, we cannot refund shipping charges.
HOW TO PROCESS A RETURN:
Circle the items you wish to return on your packing slip/invoice and include it in your sealed package. It is the customer's responsibility to ensure that the items being returned fit the listed return requirements above.
The customer is responsible for return shipping fees and for generating a return label through the courier of their choice. If you are local, and would like to drop off your sealed package (invoice included), you can do so at the register during our regular store hours.
You will receive an email when your return is processed.
PLEASE SEND ALL RETURNS TO:FAME
ATT: Website Returns
419 Central Avenue
Cedarhurst, NY. 11516