FAQ

Participating is easy! All you have to do is click on the JOIN NOW button if you're new or LOGIN if you already have an account.

When logged into your account, go to the Member Rewards page and scroll down. You can also navigate to this page by clicking, "Loyalty Rewards" found in the subheading of the Account pages.

No, your points will always be valid.

If you initially purchased an item and then returned it, you will lose the points you received.

No, not at all! Signing up is free, and earning points is always free.

We formally launched the VIP Loyalty Rewards Club on December 22nd, 2022. All points and actions begin from the point we introduced the program online. Any previous actions or orders prior to December 22nd, 2022 will not count toward your loyalty tier benefits.

You don't need to register for individual promotions to be eligible. Once you create an account, you're good to go. Just follow the promotion's requirements, and we'll add the points to your account immediately!

You should receive points in your account immediately after completing a promotion!

If you have previously made a purchase, please check the inbox of the email address that you used at checkout and search for an email titled, "Loyalty Points & Birthday Account Activation". In this email, click on the button that says, "Activate Account". This link will take you to a form that will prompt you to enter in a new password twice (first to set it, then a second time to confirm it). After clicking submit, you should now have access to your account and be able to log in using the new password you set.

If you have made a purchase and cannot locate this email, or the link has expired, please reach out to customer support for assistance by requesting that they send you another "Account Activation" email.

We welcome your questions about our rewards program, and our team is ready to help! Just send us a message using the chat bot or to website@fameoncentral.com, and we'll get back to you.

You may occasionally receive emails from us about our programs. If you don't want to receive further promotional emails, please click the "Unsubscribe" link in the bottom of your email.